Medicaid Renewal Phone Number by State (2026-2027)

Reviewed November 11, 2026. There is no single national Medicaid renewal phone number. Your state Medicaid agency (or, in some states, your county social services office) handles renewals, so the number to call is the one printed on your renewal letter or listed for your state in the table below. Federal Medicaid.gov does not take renewals; it tells members to contact their state Medicaid agency.

If you want the background first (how renewal, also called redetermination, works and why coverage can end), start with our guide to Medicaid renewal. This page is the phone-and-portal directory.

Quick answer

• No national number: call your state Medicaid agency or the county office named on your renewal notice.
• Fastest option in most states: renew online through your state’s benefits portal (listed below), then call only if you get stuck.
• Have ready: your case number or Medicaid ID, Social Security number, and current income and household details.
• Missed the deadline? Federal rules give at least 90 days after termination to send in your renewal and have your eligibility reconsidered without a new application (42 CFR 435.916).
• 2027 change: most Medicaid expansion adults move to renewals every six months, starting with renewals scheduled on or after January 1, 2027.
• Renewing is free. Medicaid never charges a fee to renew.

Why there is no single Medicaid renewal phone number

Medicaid is run by each state within federal rules. Each state decides which agency processes eligibility, which call center answers questions, and which website takes renewals. Medicaid.gov’s own answer to “What is your phone number?” is simply to contact your state Medicaid agency, which can explain how to renew.

In some states one statewide line handles everything. In others, such as California and Minnesota, your county (or Tribal) agency manages your case, so the right number is the county office on your notice. A few states split the work: for example, Maryland renews most members through Maryland Health Connection but renews people who are 65+, blind or disabled through the Department of Human Services.

Tip: the most reliable number is always the one printed on your own renewal letter, because it points to the office that holds your case.

Medicaid renewal phone numbers by state (2026)

Each number and portal below was checked on the state agency’s official website on November 11, 2026. Call center hours vary, and states do change numbers, so compare with your renewal letter. If your state’s row lists two numbers, use the one that matches how you enrolled.

Live in Georgia or Louisiana? Our state guides walk through the full process: Georgia Medicaid renewal and Louisiana Medicaid renewal.

What to have ready before you call

Renewal calls can take a while. Michigan, for example, warns that a phone renewal may take 30 minutes or more. Gather these first so you only have to call once:

• Your renewal letter, including the due date and any case or notice number on it.
• Case number or Medicaid ID (on your letter or your Medicaid card). Connecticut, for instance, asks callers to have their Client ID ready.
• Social Security numbers and dates of birth for everyone in your household who is covered.
• Proof of current income: recent pay stubs, Social Security or pension award letters, unemployment benefits, or self-employment records.
• Household changes: a new address, phone number or email, a birth, a marriage, or someone moving in or out.
• Other health coverage, such as a new job-based plan or Medicare card.
• Assets information (bank balances, property) if you get Medicaid based on age, blindness or disability, since those programs usually look at assets.
• A pen and paper to write down the date, the representative’s name and any confirmation number.

Ways to renew besides the phone

Several states, including Connecticut and Oregon, note on their websites that wait times can be long. If you can, try one of these instead:

• Online: almost every state in the table lists an online portal. You usually create an account, link your case, and choose an option like “Renew my benefits.” Many portals also let you upload documents.
• Mail: sign and return the paper form that came with your notice, using the return envelope or the address on the form. Mail early and keep a copy.
• Fax: some states accept faxed renewal forms (Louisiana and Tennessee list fax numbers on their renewal pages).
• In person: visit your local Medicaid, social services or county office. Bring your letter and documents.

You may not have to do anything at all. States must first try to renew you automatically using data they already have (an “ex parte” renewal). If that works, you get a notice saying your coverage continues. You only get a form if the state needs more information. After you send it, you can check your Medicaid status online or by phone.

What to do if you missed your renewal deadline

Do not assume it is too late. Federal Medicaid rules (42 CFR 435.916) require states to give you at least 30 days to return a renewal form. If your coverage ends because you did not return it, the state must reconsider your eligibility, without a new application, if you send the form within 90 days after the termination date. States may allow longer. This reconsideration period is written into the renewal rules for people whose eligibility is based on income (MAGI) rules, which covers most children, parents, pregnant people and expansion adults. Your termination notice says what applies to you.

1. Call the number in the table (or on your notice) and say you want to submit a late renewal during the reconsideration period.
2. Return the completed form and any requested documents as soon as possible, online if your state allows it.
3. Ask whether coverage can be restored back to the termination date. Rules differ by state.
4. If the 90 days have passed, you can reapply at any time. Medicaid has no enrollment period.
5. If you think the state ended your coverage by mistake, you have the right to ask for a fair hearing. The deadline is on your notice.

Renewing Medicaid when you also have Medicare

If you have both Medicare and Medicaid (often called “dual eligible”), only the Medicaid side is renewed. Medicare itself does not need a yearly renewal. Your Medicaid renewal still goes through your state agency, not through Medicare or Social Security, so use the same number in the table.

• Different rules may apply. People who qualify based on age or disability are usually renewed under non-MAGI rules that can include an asset test, so expect questions about savings and property.
• Some states use a separate office for you. Maryland, for example, renews people 65+, blind or disabled through the Department of Human Services (1-800-332-6347) rather than Maryland Health Connection.
• Extra Help depends on it. According to Medicare.gov, people with Medicare who qualify for full Medicaid automatically get Extra Help with drug costs. Losing Medicaid can affect that, and it can also affect a dual-eligible Special Needs Plan (D-SNP).
• The 2027 changes mostly do not apply to you. Six-month renewals apply to expansion adults, and Medicare.gov states the new Medicaid work requirement does not apply to people with Medicare.

2027 changes: six-month renewals for expansion adults

Section 71107 of the 2025 federal budget law (Public Law 119-21) changes how often some people renew. CMS guidance to states (State Medicaid Director Letter #26-001, March 6, 2026) says states must renew eligibility for people in the Medicaid adult expansion group once every six months, beginning with renewals scheduled on or after January 1, 2027.

• Who is affected: almost all adults covered through Medicaid expansion (generally adults 19 to 64 without Medicare who qualify on income alone).
• Who stays on 12-month renewals: certain American Indians and Alaska Natives in the adult group, people in other income-based groups (such as children, parents and pregnant people), and people in non-MAGI groups (such as those eligible based on age or disability).
• What stays the same: states must still try to renew you automatically first, send a prefilled form only if they need more information, and give advance notice and fair hearing rights before ending coverage.

If you are an expansion adult, expect renewal notices twice a year starting in 2027, depending on how your state handles the transition. Keeping your address, phone and email current with your state agency matters even more.

Scam warning: Medicaid never charges to renew

Renewing Medicaid is free. Louisiana Medicaid puts it plainly: it “will never charge you or ask you for money to update your information or to apply for or renew coverage.” Watch for these red flags:

• A caller, text or visitor asks for a fee, a gift card or your bank or credit card number to “keep” your coverage.
• Someone threatens that you will lose coverage today unless you pay or share information right now.
• You get a “renewal” message that did not come by mail. South Carolina, for example, says official review notices arrive by mail to your address on file, not by phone, email or text.

If you are unsure, hang up and call the official number from the table or your Medicaid card yourself. Never call a number from an unexpected text or online ad.

Frequently asked questions

Is there a 1-800 number to renew Medicaid nationally?

No. Medicaid renewals are handled only by state (and in some states, county) agencies. Medicaid.gov refers people to their state Medicaid agency. Use the number for your state above or the one on your renewal letter.

Can I renew Medicaid over the phone?

In many states, yes. For example, Arkansas, Louisiana, Ohio, Pennsylvania, Tennessee and Virginia list phone renewal or renewal-help lines. Some states use the phone line mainly for questions and mailing you a form; in Texas, calling 2-1-1 gets a paper renewal form mailed to you. Most states also let you renew online.

How do I find out when my Medicaid renewal is due?

Log in to your state’s portal or call the number in the table. Your renewal date is also on notices your state mails you. See our guide to checking your Medicaid status.

Is the number on my Medicaid card the renewal number?

Not always. If you are in a managed care plan, the number on your card often reaches the health plan, which handles doctors and benefits but not eligibility. Renewals go to the state agency. Your plan can usually point you to the right state line.

What happens if I don’t renew?

Your coverage can end at the end of your eligibility period. You then have at least 90 days to return the renewal form and have your eligibility reconsidered without reapplying, and you can reapply at any time after that.

Will I have to renew every six months starting in 2027?

Only if you are covered as a Medicaid expansion adult and are not exempt. CMS says six-month renewals begin with renewals scheduled on or after January 1, 2027. Children, parents and pregnant people in other groups, people eligible based on age or disability, and certain American Indians and Alaska Natives stay on 12-month renewals.

Sources

• Medicaid.gov: I have a question about my Medicaid account. What is your phone number?
• Medicaid.gov: Renew your Medicaid or CHIP coverage
• 42 CFR 435.916, Periodic renewal of Medicaid eligibility
• CMS State Medicaid Director Letter #26-001: Eligibility redeterminations (Section 71107)
• Medicare.gov: Medicaid
• Louisiana Department of Health: Help protect yourself from Medicaid scams
• SCDHHS: Member FAQs
• State agency pages used for the table: AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY