Louisiana Medicaid Renewal: How to Renew Online, by Phone or by Mail
Reviewed October 5, 2026. Louisiana Medicaid must be renewed every year. The fastest way is online through the Louisiana Medicaid Self-Service Portal at MyMedicaid.La.gov, where you sign in, link your case, choose “Renew My Benefits” and sign electronically with your PIN. You can also renew by phone at 1-888-342-6207 (Monday to Friday, 8 a.m. to 4:30 p.m.), by mail, fax or email, or in person at a regional Medicaid office.
Quick answer: Respond to every renewal letter by its deadline. The Louisiana Department of Health (LDH) warns that if you don’t respond to requests for information, you “may lose your coverage, even if you are eligible.” Starting in 2027, many adults in Louisiana’s Medicaid expansion group will have to renew every six months instead of once a year.
Ways to renew Louisiana Medicaid
| Method | How |
|---|---|
| Online (fastest) | Louisiana Medicaid Self-Service Portal at MyMedicaid.La.gov |
| Phone | 1-888-342-6207, Monday to Friday, 8 a.m. to 4:30 p.m. |
| Louisiana Medicaid/LaCHIP, P.O. Box 91283, Baton Rouge, LA 70821-9278 | |
| Fax | 1-877-523-2987 (long-term care: 225-389-8019) |
| In person | Any of LDH’s nine regional Medicaid offices, Monday to Friday, 8 a.m. to 4:30 p.m. |
Source: LDH: Renew Medicaid.
How to renew Louisiana Medicaid online, step by step
LDH’s online renewal guide lists these steps (LDH How to Renew Online):
- Go to MyMedicaid.La.gov on a computer, tablet or phone.
- Choose “Login & Create Account.” New users create an account with a user ID, password and six-digit PIN, then confirm it from the email link.
- Log in and link your Medicaid case to your account if you haven’t already.
- Click “Renew My Benefits,” then “Start Renewal” for your case.
- Review and update your household, income and insurance information on each screen.
- Sign electronically using your name and PIN.
- Submit. LDH notes that if you don’t complete this final step, “your renewal will not be processed.”
Call 1-888-342-6207 if you need help with your PIN or account. For general tips on state portals, see how to sign in to your state Medicaid portal.
What you’ll need
- Social Security numbers for household members
- Employer and income information
- Policy numbers for any current health insurance
- Information about job-related health coverage
LDH says most people won’t need to provide documents about savings or other resources.
Renewal changes coming in 2027
Under federal law passed in 2025, adults in the Medicaid expansion group will be renewed every six months for renewals scheduled on or after January 1, 2027, and many will also need to show 80 hours a month of work or other qualifying activity unless exempt. Read how Medicaid renewal works and what the 2025 Medicaid changes mean.
Healthy Blue members: renewing vs. choosing a plan
Renewing your Medicaid eligibility is separate from choosing a health plan. LDH says Healthy Blue’s contract ends December 31, 2026, and Healthy Blue members can choose a new plan from October 15 to November 16, 2026, through Healthy Louisiana at 1-855-229-6848 or myplan.healthy.la.gov. See our guide to Aetna Better Health of Louisiana, which lists the plans continuing in 2027.
If your Louisiana Medicaid ends
- Send your renewal right away. Federal rules require states to reconsider eligibility without a new application if you return the form within 90 days after coverage ends.
- Request a fair hearing by the deadline on your notice if you think the decision is wrong.
- Check other coverage, such as a Marketplace plan at HealthCare.gov.
- If you have Medicare, ask about Medicare Savings Programs.
Nursing home residents also renew every year. See Louisiana Medicaid long-term care support.
Frequently asked questions
How do I renew my Louisiana Medicaid online?
Log in at MyMedicaid.La.gov, link your case, select “Renew My Benefits,” update your information and sign with your PIN.
What is the Louisiana Medicaid renewal phone number?
1-888-342-6207, Monday to Friday, 8 a.m. to 4:30 p.m.
How often do I have to renew Louisiana Medicaid?
Every year for most people. Starting with renewals scheduled on or after January 1, 2027, many expansion adults will renew every six months.
Where do I mail my Louisiana Medicaid renewal?
Louisiana Medicaid/LaCHIP, P.O. Box 91283, Baton Rouge, LA 70821-9278.
This article is general information. Medicare365 is not affiliated with or endorsed by the Louisiana Department of Health or any U.S. government agency.