Healthy Blue Missouri Medicaid: Phone Numbers, Vision, Dental and Provider Services

Reviewed October 10, 2026. Healthy Blue is one of four MO HealthNet (Missouri Medicaid) managed care health plans in 2026. The Healthy Blue Missouri Medicaid phone number for members is 833-388-1407 (TTY 711), Monday to Friday, 8 a.m. to 5 p.m. Central, and the same number reaches the 24-hour Nurse Help Line. Providers call 833-405-9086.

Quick answer: Healthy Blue members get MO HealthNet benefits plus extras such as Healthy Rewards. Vision care (an exam and glasses every year for members 20 and under, every 2 years for adults) goes through MARCH Vision Care, and dental goes through DentaQuest at 888-696-9533. Questions about eligibility or switching plans go to the state, not the plan.

Healthy Blue Missouri phone numbers

Sources: Healthy Blue Missouri member handbook, member benefits page and provider contact page, linked below.

Healthy Blue member services and mailing address

Call Member Services to replace an ID card, find a doctor, change your primary care provider, ask about a bill or file a complaint. The member handbook lists this mailing address for members:

Healthy Blue
P.O. Box 62509
Virginia Beach, VA 23466-2509

The Healthy Blue mobile app shows your digital member ID card, and you can manage your account at healthybluemo.com. If you need to sign in to your state Medicaid account instead, see how to sign in to Medicaid.

Healthy Blue Medicaid vision providers

Healthy Blue’s member benefits page says members get an eye exam and glasses every year if they’re 20 or younger and every 2 years if they’re 21 or older. Healthy Blue’s member pages name MARCH Vision Care as the vision partner. To find a vision provider:

1. Go to the Find a Doctor page on healthybluemo.com and choose “Find a vision provider.”
2. Search by your ZIP code.
3. Call the office to confirm they accept Healthy Blue MO HealthNet before you go.
4. If you can’t find one, call Member Services at 833-388-1407.

Healthy Blue’s provider site still lists a different vision partner on one page, so if a provider tells you they’re in a different network, confirm with Member Services. For more on eye care coverage, see does medical insurance cover an ophthalmologist.

Dental benefits

Healthy Blue uses DentaQuest for dental care (888-696-9533). Covered services include routine exams, cleanings, X-rays, fillings and extractions, plus medically necessary emergency oral surgery. Healthy Rewards also include an annual dental visit reward.

Healthy Rewards and extra benefits

Healthy Blue lists these value-added benefits on its Missouri Medicaid benefits page:

• Healthy Rewards for well-child, prenatal and postpartum visits, an annual dental visit, cancer and diabetes screenings, chlamydia testing and lead screening, redeemed through the Benefit Reward Hub
• WW (Weight Watchers) and HiSET exam help for members 16 and older
• Boys & Girls Club, 4-H or Scouts membership
• A breast pump and postpartum meals
• Hypoallergenic bedding for members with asthma
• Rides to medical appointments through MTM

Healthy Blue has also run a car seat program; see getting a free car seat from Healthy Blue.

Healthy Blue provider services and claims

• Provider Services: 833-405-9086, Monday to Friday, 8 a.m. to 6 p.m. Central
• Paper claims: Healthy Blue, P.O. Box 61010, Virginia Beach, VA 23466-1010
• Electronic claims and eligibility: see the Healthy Blue Missouri provider site for the current clearinghouse and payer ID

Providers should confirm the payer ID and current submission rules on the Healthy Blue Missouri provider site before submitting.

Where Healthy Blue serves

Healthy Blue’s member handbook lists counties in four regions: Eastern, Central, Western and Southwestern. Check the handbook or call Member Services to confirm your county.

Other MO HealthNet health plans in 2026

To change your health plan, call the MO HealthNet enrollment line at 1-800-348-6627. For eligibility, fee-for-service and general MO HealthNet questions, call Participant Services at 1-800-392-2161 (Relay MO 711). Source: Missouri Department of Social Services.

If you also have Medicare

If you have both Medicare and MO HealthNet, Medicare pays first. You may be able to join a Dual Eligible Special Needs Plan; see Medicare Special Needs Plans and Medicaid vs. Medicare. For Missouri Medicare supplement rules, read the Missouri Medicare Supplement anniversary rule, and to keep your coverage, see Medicaid renewal.

Frequently asked questions

What is the Healthy Blue Missouri Medicaid phone number?

Member Services is 833-388-1407 (TTY 711). Providers call 833-405-9086.

Is Healthy Blue still a Missouri Medicaid plan in 2026?

Yes. Missouri’s Department of Social Services lists Healthy Blue as one of four MO HealthNet managed care plans.

Who provides vision care for Healthy Blue Missouri?

Healthy Blue’s member pages name MARCH Vision Care. Use “Find a vision provider” on healthybluemo.com.

Does Healthy Blue Missouri cover dental for adults?

Healthy Blue lists routine exams, cleanings, X-rays, fillings and extractions through DentaQuest. Call DentaQuest at 888-696-9533 to confirm what your coverage includes.

How do I switch from Healthy Blue to another plan?

Call the MO HealthNet enrollment line at 1-800-348-6627.

This article is general information. Medicare365 is not affiliated with or endorsed by Healthy Blue, Anthem, Elevance Health, the Missouri Department of Social Services or any U.S. government agency.

Sources

• Healthy Blue Missouri: Medicaid benefits
• Healthy Blue Missouri: Find a doctor
• Healthy Blue Missouri: Member handbook
• Healthy Blue Missouri: Provider contact us
• Missouri DSS: MO HealthNet managed care health plans
• Missouri DSS: Contact a health plan