AmeriHealth Caritas Ohio: Medicaid Plan Benefits, Phone and Enrollment
Reviewed October 5, 2026. AmeriHealth Caritas Ohio is one of the seven Medicaid managed care plans in Ohio’s Next Generation managed care program, alongside Anthem Blue Cross and Blue Shield, Buckeye Community Health Plan, CareSource, Humana Healthy Horizons, Molina and UnitedHealthcare Community Plan. It covers Ohio Medicaid benefits for members who choose it or are assigned to it. Member Services is 1-833-764-7700 (TTY 1-833-889-6446).
Quick answer: To choose or change to AmeriHealth Caritas Ohio, call the Ohio Medicaid Consumer Hotline at 1-800-324-8680 (TTY 711). If you have both Medicare and Medicaid, AmeriHealth Caritas Ohio isn’t one of the Next Generation MyCare plans, so your plan options are different.
Ohio Medicaid managed care plans
The Ohio Department of Medicaid lists these Next Generation managed care plans (Ohio Medicaid):
| Ohio Medicaid managed care plan | Also in Next Generation MyCare (Medicare + Medicaid)? |
|---|---|
| AmeriHealth Caritas Ohio | No |
| Anthem Blue Cross and Blue Shield | Yes |
| Buckeye Community Health Plan | Not accepting new MyCare members for 2026 |
| CareSource | Yes |
| Humana Healthy Horizons in Ohio | No |
| Molina Healthcare of Ohio | Yes |
| UnitedHealthcare Community Plan of Ohio | No |
MyCare details come from the Ohio Department of Medicaid’s Next Generation MyCare page, which says the program started in 29 counties on January 1, 2026 and expanded statewide between April and August 2026. Children with complex behavioral health needs may also be enrolled in OhioRISE, a separate specialized plan.
What AmeriHealth Caritas Ohio covers
Every Ohio Medicaid managed care plan covers the benefits Ohio Medicaid requires, including:
- Primary care, specialist and preventive visits
- Hospital, emergency and urgent care
- Maternity and newborn care
- Behavioral health and substance use disorder services
- Lab work, imaging and medical equipment
- Dental and vision services under Ohio Medicaid rules
- Transportation to covered medical appointments
Prescriptions for Ohio Medicaid managed care members are handled through Ohio’s single pharmacy benefit manager, so the drug list is the same no matter which plan you choose. AmeriHealth Caritas Ohio’s member site also highlights its CARE Card rewards program, which lets members earn rewards for healthy activities, and a mobile app. Extra benefits can change each year, so check the current member handbook.
Who can join AmeriHealth Caritas Ohio
You need to be approved for Ohio Medicaid first. You can apply through the Ohio Benefits website, by phone or at your county Job and Family Services office. See how to sign in to your state Medicaid portal. After you’re approved, Ohio sends a letter asking you to choose a managed care plan. If you don’t choose, the state assigns one.
Most Ohioans with Medicaid only are in a managed care plan. People who have both Medicare and Medicaid are generally enrolled in Next Generation MyCare instead, where AmeriHealth Caritas Ohio isn’t an option. If that’s you, also see dual eligibility in Medicare and Medicaid and Medicare Savings Programs.
How to enroll in or switch to AmeriHealth Caritas Ohio
- Check your doctors. Use AmeriHealth Caritas Ohio’s provider directory or call Member Services to confirm your doctors and hospitals are in network.
- Call the Ohio Medicaid Consumer Hotline at 1-800-324-8680 (TTY 711). Ohio Medicaid lists hours of Monday to Friday, 7 a.m. to 8 p.m., and Saturday, 8 a.m. to 5 p.m.
- Ask when your change takes effect. Ohio allows plan changes during an annual open enrollment and in certain other situations.
- Watch for your new ID card and welcome materials.
AmeriHealth Caritas Ohio phone numbers
| Need | Phone |
|---|---|
| AmeriHealth Caritas Ohio Member Services | 1-833-764-7700 (TTY 1-833-889-6446) |
| Ohio Medicaid Consumer Hotline (choose or change plans) | 1-800-324-8680 (TTY 711) |
Sources: AmeriHealth Caritas Ohio and Ohio Medicaid Help Center.
How AmeriHealth Caritas Ohio compares
Because Ohio sets Medicaid benefits and uses one pharmacy benefit manager for all plans, the biggest differences between plans are the provider network, extra benefits and member services. Before you pick, compare which plan includes your primary care doctor, specialists and nearest hospital. AmeriHealth Caritas also runs Medicaid plans in other states, including AmeriHealth Caritas Pennsylvania. For another Ohio option, read how Molina Medicaid plans work.
Keeping your Ohio Medicaid
Your plan doesn’t decide eligibility; Ohio Medicaid does. Keep your address current, return renewal forms and watch for letters. Federal changes passed in 2025 add work requirements and six-month renewals for many expansion adults starting around January 1, 2027. Read what the 2025 Medicaid changes mean for you.
Frequently asked questions
Is AmeriHealth Caritas Ohio Medicaid?
Yes. It’s one of Ohio’s Next Generation Medicaid managed care plans.
What is the AmeriHealth Caritas Ohio phone number?
Member Services is 1-833-764-7700 (TTY 1-833-889-6446).
How do I switch to AmeriHealth Caritas Ohio?
Call the Ohio Medicaid Consumer Hotline at 1-800-324-8680 (TTY 711) during open enrollment or when you have another reason to change plans.
Can I keep AmeriHealth Caritas Ohio if I get Medicare?
People with both Medicare and Medicaid are generally moved to Next Generation MyCare, and AmeriHealth Caritas Ohio isn’t a MyCare plan. Contact the Consumer Hotline about your options.
Does AmeriHealth Caritas Ohio have rewards?
Yes. The plan advertises its CARE Card rewards program for completing certain healthy activities. Check the member handbook for current rewards.
This article is general information. Medicare365 is not affiliated with or endorsed by AmeriHealth Caritas, the Ohio Department of Medicaid or any U.S. government agency. Plan details can change; confirm with the plan.