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Zing Health Grocery Benefit 2027: Amounts, Card and Balance

By Brian Monahan Updated October 26, 2026

Updated October 26, 2026. The Zing Health grocery benefit is money for healthy food, and on some plans utilities, that certain Zing Health Medicare Advantage plans give members who qualify through a chronic condition. For 2027, Zing Select Diabetes & Heart IL (H4624-010) lists $110 a month and Zing Elite Diabetes & Heart IL (H4624-028) lists $120 a month for food and utilities. It’s loaded on the Zing Health card, and you check your balance through your plan’s benefit vendor.

Quick answer: You don’t get the grocery money just by joining. You need a qualifying chronic condition, a high risk of hospitalization and a need for intensive care coordination, and for 2027, 2 months of continuous enrollment. Zing’s 2027 catalogs use two vendors: NationsBenefits (Zing.NationsBenefits.com, the Benefits Pro app or 866-946-4458, TTY 711) and WEX/Medline (1-833-569-2170, TTY 711). Check which one your welcome kit names.

Zing Health grocery benefit amounts: 2026 vs 2027

Plan	2026 food and utilities	2027 food and utilities	2027 OTC allowance
Zing Select Diabetes & Heart IL (HMO C-SNP), H4624-010	$120 a month	$110 a month	$75 per quarter
Zing Elite Diabetes & Heart IL (HMO C-SNP), H4624-028	Part of a $141 a month combined benefit	$120 a month	$75 per quarter

Source: Zing Health 2026 and 2027 Summaries of Benefits for H4624-010 and H4624-028. H4624-010 was called Zing Essential Wellness Diabetes & Heart IL in 2026. We couldn’t find 2027 summaries for Zing’s Indiana, Ohio, Tennessee, Mississippi or Michigan plans on its public site, so check your own Annual Notice of Change or Summary of Benefits for those amounts.

Who qualifies for the Zing grocery benefit?

The food and utility money is a Special Supplemental Benefit for the Chronically Ill (SSBCI). Medicare lets plans offer it only to members who meet all of these conditions:

You have one or more qualifying chronic conditions. Zing’s Illinois C-SNPs are built for diabetes and heart conditions.
You’re at high risk of hospitalization or other poor health outcomes.
You need intensive care coordination.
For 2027, on the Illinois plans above, you’ve been continuously enrolled for 2 months.

The plan decides whether you qualify, usually from your diagnoses and claims or a doctor’s confirmation. If you think you qualify but don’t see grocery money on your card, call Member Services at 1-866-946-4458 (TTY 711).

How the Zing Health card works for groceries

Zing’s 2027 catalogs call it the “Zing Health card.” Your plan uses one of two vendors:

Vendor	Card	Balance and help
NationsBenefits	Benefits Mastercard Prepaid Card, issued by The Bancorp Bank, N.A.	Zing.NationsBenefits.com, the Benefits Pro app or 866-946-4458 (TTY 711)
WEX / Medline	Zing Health card	athome.medline.com/myzinghealth or OTC Benefit Services at 1-833-569-2170 (TTY 711), Monday to Friday, 7 a.m. to 7 p.m. Central

For the 2026 plan year, Zing’s catalog used the Zing Smart Card with cvs.com/benefits and 1-833-875-1816 (TTY 711). Those still apply through December 31, 2026, so use up 2026 money before it expires.

Where can I use the Zing grocery benefit?

Zing’s 2027 NationsBenefits catalog says the card works at participating retailers, including Walmart, CVS, Publix, Kroger, Dollar General, Walgreens and Food Lion. Choose “credit” at checkout, because debit transactions may be declined. The card can’t be used at an ATM or for cash back. Alcohol, tobacco, firearms and gift cards aren’t eligible. If your plan uses WEX/Medline, ask Zing whether the card also works in stores near you.

What groceries can I buy?

Zing’s 2027 catalogs list OTC health products, not a grocery list, so ask Member Services or check your vendor’s website or app for the foods your benefit covers. Under CMS rules for chronic-condition benefits, plans can cover food and produce to help members meet their nutritional needs, but not alcohol or tobacco. Items not approved for your benefit are declined at checkout, and you can pay for them another way. For a wider look at how plan food cards work, see the Medicare grocery benefit.

How to check your Zing grocery benefit balance

NationsBenefits plans: sign in at Zing.NationsBenefits.com or in the Benefits Pro app, or call 866-946-4458 (TTY 711).
WEX/Medline plans: your balance shows at the top right of every page at athome.medline.com/myzinghealth, or call 1-833-569-2170 (TTY 711).
2026 plan year: sign in at cvs.com/benefits or call 1-833-875-1816 (TTY 711) until December 31, 2026.

More tips: how to check your OTC card balance.

Grocery benefit vs OTC allowance

Zing’s OTC allowance and grocery benefit are separate. The OTC allowance ($75 per quarter on the Illinois plans in 2027, with no rollover) pays for approved health products like pain relievers and first aid supplies. The grocery money pays for food and, on these plans, utilities, and only if you qualify. Our Zing Health OTC benefit guide covers ordering and the 2027 login change, and Zing Health 2027 plans covers premiums, out-of-pocket maximums and other changes.

Frequently asked questions

Does Zing Health have a grocery benefit in 2027?

Yes, on some plans and only for members who qualify. Zing Select Diabetes & Heart IL (H4624-010) lists $110 a month and Zing Elite Diabetes & Heart IL (H4624-028) lists $120 a month for food and utilities in 2027.

How do I check my Zing Health grocery benefit balance?

Use Zing.NationsBenefits.com, the Benefits Pro app or 866-946-4458 for NationsBenefits plans, or athome.medline.com/myzinghealth or 1-833-569-2170 for WEX/Medline plans. For the rest of 2026, use cvs.com/benefits or 1-833-875-1816.

Does unused grocery money roll over?

Check your Evidence of Coverage. Zing’s OTC allowance doesn’t roll over on the plans we checked, and supplemental benefit cards are limited to the plan year.

Can I use my Zing card at Walmart?

Zing’s 2027 NationsBenefits catalog lists Walmart among participating retailers. Choose “credit” at checkout.

Can I join Zing Health just for the grocery benefit?

You can join a Zing plan during Open Enrollment (October 15 to December 7, 2026) if you live in its service area, but the grocery money depends on meeting the chronic condition rules. Compare doctors, drugs and the out-of-pocket maximum first.

This article is general information. Medicare365 is not affiliated with or endorsed by Zing Health, NationsBenefits, WEX, Medline or any U.S. government agency. Benefits vary by plan and county; check your plan’s Evidence of Coverage or call the number on your member ID card.