AmeriHealth Caritas Delaware: Medicaid Benefits, Phone and How to Enroll
Reviewed October 5, 2026. AmeriHealth Caritas Delaware is one of three Medicaid managed care organizations in Delaware, along with Highmark Health Options and Delaware First Health. It serves members of the Diamond State Health Plan (DSHP) and Diamond State Health Plan-Plus (DSHP-Plus), which includes long-term services and supports. Member Services is 1-844-211-0966 (TTY 1-855-349-6281) for DSHP and 1-855-777-6617 (TTY 1-855-362-5769) for DSHP-Plus LTSS, 24 hours a day, 7 days a week.
Quick answer: To choose or switch to AmeriHealth Caritas Delaware, call Delaware’s Health Benefits Manager at 1-800-996-9969. AmeriHealth Caritas Delaware says Delaware’s open enrollment runs October 1 to 30, so October is the time to review your plan.
Delaware Medicaid managed care plans
| Managed care organization | Programs |
|---|---|
| AmeriHealth Caritas Delaware | DSHP and DSHP-Plus |
| Highmark Health Options | DSHP and DSHP-Plus |
| Delaware First Health | DSHP and DSHP-Plus |
Source: Delaware Division of Medicaid and Medical Assistance (DMMA). Covered benefits are set by the state, so plans differ mainly in their provider networks, extra programs and service.
What AmeriHealth Caritas Delaware covers
According to its 2026 member handbook, the plan covers (AmeriHealth Caritas Delaware):
- Routine office visits, well-child care and immunizations
- Specialist visits, hospital care and emergency services
- Pharmacy benefits
- Behavioral health services
- Dental services, with no copay for adults
- Vision care
- Prenatal and postpartum care
- Home health services when medically necessary
Extra programs
- 24/7 Nurse Call Line: 1-844-897-5021
- Care coordination and case management
- CARE Card program and a $25 reward for completing a health risk assessment
- Bright Start program for pregnant members
- Mission GED program
- Telehealth through MDLive
- Carallel caregiver support for members receiving long-term services and supports
DSHP vs. DSHP-Plus
DSHP is Delaware’s main Medicaid managed care program. DSHP-Plus adds long-term services and supports for people who need nursing home level of care or home and community-based services, including many older adults and people with disabilities. If you or a family member is considering long-term care, see Medicaid for nursing home care. People with both Medicare and Medicaid should also read about dual eligibility.
How to join or switch
- Apply for Delaware Medicaid through the state’s ASSIST portal or a DSS office. See how to sign in to your state Medicaid portal.
- Check your doctors in AmeriHealth Caritas Delaware’s provider directory.
- Call the Health Benefits Manager at 1-800-996-9969. DMMA notes wait times can be long and suggests leaving a message for a callback.
- Review your plan each October during open enrollment.
To update your address or phone number with the state, AmeriHealth Caritas Delaware lists the Delaware Division of Social Services Change Report Unit at 1-866-843-7212.
AmeriHealth Caritas Delaware phone numbers
| Need | Phone |
|---|---|
| Member Services, DSHP (24/7) | 1-844-211-0966 (TTY 1-855-349-6281) |
| Member Services, DSHP-Plus LTSS (24/7) | 1-855-777-6617 (TTY 1-855-362-5769) |
| 24/7 Nurse Call Line | 1-844-897-5021 |
| Health Benefits Manager (choose or change plans) | 1-800-996-9969 |
| DSS Change Report Unit | 1-866-843-7212 |
Keeping your Delaware Medicaid
Delaware decides eligibility, not your plan. Federal changes passed in 2025 add work requirements and six-month renewals for many expansion adults starting around January 1, 2027. Read what the 2025 Medicaid changes mean. Other AmeriHealth Caritas plans are covered in our guides to Pennsylvania, Ohio and Washington, D.C.
Frequently asked questions
What is the AmeriHealth Caritas Delaware phone number?
DSHP Member Services is 1-844-211-0966 (TTY 1-855-349-6281), 24/7. DSHP-Plus LTSS members call 1-855-777-6617.
How do I switch to AmeriHealth Caritas Delaware?
Call the Health Benefits Manager at 1-800-996-9969, especially during the October open enrollment.
Does AmeriHealth Caritas Delaware cover dental for adults?
Yes. The 2026 member handbook lists dental services with no copay for adults.
What other Medicaid plans are in Delaware?
Highmark Health Options and Delaware First Health.
This article is general information. Medicare365 is not affiliated with or endorsed by AmeriHealth Caritas, the State of Delaware or any U.S. government agency.